Approximately every 4 out of 5 international parcels are sent by sellers of Chinese online stores. The lion's share among them belongs to AliExpress sellers. The largest audience of buyers falls on the CIS countries.

At the same time, the most purchased goods on Aliexpress are: electrical engineering, footwear and clothing, household goods, construction and highly specialized goods. Extremely low prices, the widest range and daily "hot" offers are the main factors in the demand for the service of international delivery of goods from AliExpress to Europe.

Aliexpress parcel tracking

To fulfill Tracking a parcel from Aliexpress by track number you can use the search form below. The service will determine the path of the mail item, as well as the date and place where it was located when it was last registered in the carrier's system.

Immediately after purchasing the goods on Aliexpress, the buyer receives from the seller a unique track number consisting of 13 characters: the first two are random Latin characters, then 9 digits, and at the end is the two-letter code of the sending country (CN - China).

We offer you convenient tracking parcels from Aliexpress by tracking number in Russian language through our website. To do this, follow a few simple steps:

1. Go to AliExpress.com.
2. Open the "My Orders" section, select an order to track and click "Details".
3. This page contains the details of your order. Copy the track number (postal ID) and paste it into our tracking form. Click "Track", and in a few seconds information about the status and current geographical location of your parcel will appear on the screen.

If you received a different mail identifier than the above standard, then, most likely, tracking parcels from Aliexpress by track number possible only until the moment the goods cross the border of the sender's country.

information about delivery

In 2017, AliExpress set restrictions on free shipping for some CIS countries - Ukraine, Belarus and Russia, the reason for which was a sharp increase in the number of cases of non-receipt of shipments. In this regard, the sellers of the Chinese online store are obliged to send goods worth more than $ 2 with track numbers, with which buyers can carry out aliexpress package tracking at different stages of their journey. While crossing the goods of the main points of postal exchange, the tracking information is regularly updated with new points with the current geographical location of the shipment.

However, the vast majority of commodity items continue to be sent free of charge, having the characteristic “free shipping” label (shipping price is included in the purchase price).

In addition to state postal services, including EMS (Express Mail Service - courier delivery to the door), various commercial courier services are engaged in international transportation, using both ground transport and airmail.

The most popular and popular delivery methods are the following:

• China Post Ordinary Small Packet;
• Aliexpress Shipping;
• Hongkong post air mail;
• Swiss post.

More expensive and well-known: the German company DHL, American UPS and FedEx.

Shelf life of parcels with Aliexpress

The duration of storage of parcels from AliExpress depends on the working conditions of the transport or postal company. You can read more about this on the official website of a particular logistics operator.

The Russian Post, for example, has declared the standard shelf life of a parcel from the moment it arrives is 30 days. Parcels are also stored at UkrPoshta for up to 30 days, but this period can be extended up to 60 days for a small fee. During the first 5 business days, storage is free of charge. In turn, at BelPost, parcels are stored free of charge for 7 days.

Most of the mail from China is delivered by national postal operators: in China, this is China Post.

China Post has existed since 1949 and joined the Universal Postal Union (UPU) in 1914. China Post is the national postal operator and handles the reception, delivery and issuance of domestic and international mail. The largest sorting centers for international mail in China are located in Beijing, Shanghai, Shenzhen and Guangzhou.

China Post Tracking Numbers

All postal items from China are divided into trackable parcels and non-trackable parcels. These are the so-called registered and unregistered international shipments.

Track numbers of China Post are of the following types:

• R---CN (RA123456785CN) - small package. You can track China Post Registered Air Mail until the parcel is delivered to the addressee;
• C---CN (CD123456785CN) is a regular package. China Post Air Parcel tracking also works until delivery;
• 01234567890 - digital postal identifiers of 11 digits without letters. China Post Ordinary Small Packet Plus can be tracked only in China, and it often shows only two or three statuses, or only Reception and Export.

How to track China Post Air Mail and China Post Ordinary Small Packet Plus

China Post official website http://www.chinapost.com.cn/ is in Chinese, but the tracking page http://yjcx.chinapost.com.cn/zdxt/yjcx/ is intuitive.

Enter your track number in the largest field, and four captcha numbers in the bottom field and you will see where the parcel from China is now, as well as all the stages of its movement. True, this information will also be in Chinese.

The second significant disadvantage of tracking packages from China on the official website is that it is difficult to recognize the captcha numbers. And the most important thing is that now, in addition to captcha, you need to enter an additional code 大宗用户号 (No. bulk users) in a separate field, but what it is and where to get it is unknown.

That is why it is much more convenient to use clear and simple:

How to track your package from China without a postal track number

Recently, tracking numbers from China have been very common when the delivery of the state postal service is carried out in conjunction with a private logistics operator. Aliexpress sellers deliver parcels to Chinese commercial carriers: Yanwen, FlytExpress, SF Express, J-NET, etc., and they themselves provide delivery to the buyer either by state postal services or by the same transport companies, but from the recipient country (SDEK , SPSR Express, DPD, Nova Poshta, Mist Express, etc.)

The fact is that when delivered by air due to the loading of aircraft on direct flights or due to bans on the delivery of lithium batteries by China Post, parcels often go through transit countries, for example, Swedish Post, Finnish Post, Swiss Post, Latvian Post, Estonian Post etc.

The second important reason for sending through third countries is prosaic - this is how sellers reduce the cost of delivery. Inexpensive or free shipping with Aliexpress (actually included in the price of the goods, especially the cheap ones) determines the buyer's choice of a particular seller or store.

Let's look at a few examples of tracking shipments from China.

Tracking shipments from China to Belarus

A0000123456789PC - tracking number of a parcel from China to Belarus, order from Aliexpress.

16.09. the seller handed over the parcel to the Chinese logistician, and that 19.09. in turn, handed it over to the Swedish Post and .

Thus, three postal operators participated in the delivery of this parcel from China to Belarus.

Tracking this parcel on the site shows the movement very well, with all the changes of postal services involved in the delivery of the item.

Tracking of postal items from China to Kazakhstan

Dispatch JNTCU1234567890YQ. Tracking this track from China is: 12.10. the parcel was transferred by the seller to the sorting center in Shenzhen, the next day 13.10. transferred to China Post. Therefore, the track number RO123456789CN associated with this shipment will already be with China Post tracking.

China Post will hand it over in due time.

Tracking a parcel from China to Ukraine

Sometimes, in order to track a package from China, you need to go through a real quest along the postal routes.

Here is a parcel from China, which went its difficult way from China through Hong Kong, Azerbaijan to Ukraine and was delivered to the recipient by Nova Poshta.

Accordingly, in China, the track number was assigned to it by the Chinese-Ukrainian UTECP1234567890YQ, and in Kyiv, after customs clearance, tracking the parcel along the track became available by number

And there in Russia - the associated tracking number for a parcel from China of the Russian Post is now RX123456789DE

How to track a parcel from aliexpress, what to do if the parcel is not tracked, and how to behave if the Buyer Protection time ends and the goods still have not arrived

Before you start tracking your parcel on aliexpress, make sure that the seller sent your item. If the goods are sent, the status of the order on Aliexpress changes with "Awaiting Shipment"(Waiting to send) to Goods Awaiting Acceptance(Waiting for delivery).

After sending the ordered goods, the seller is obliged to send you a Tracking number (tracking number, postal tracking number). This is a special code that has an international format and is used to track your package using specialized services.

The correct track number has 2 capital letters indicating the type of postal item; 9 digits and 2 capital letters indicating the country of departure. An example of the correct track number: RA123456789CN.

You can see the track for your parcel in your personal account in the order details in the Logistics Information section. There you can also see the name of the postal service through which the parcel was sent.

Also, at the top of the order details page, a reminder of the number of days left until the end of buyer protection appears. At the end of this period, the transaction will be considered completed and the money will automatically go to the seller.

Be careful - after this period you will not be able to open a dispute if there are problems with the delivered goods.

Don't miss the Buyer Protection expiration date. If time is running out and the item still hasn't arrived, ask the seller to extend the Buyer Protection time by clicking on the "Request to extend Purchase Protection" link.

Screenshot

Tracking the parcel by track number.

Usually the track begins to be tracked by postal services 3-5 days after it is issued by the seller. This happens due to the fact that the sticker with the track number is pasted not at the post office, but at the shipment warehouse. After that, the treasure workers wait until a sufficient number of parcels are collected to load the car, and then they take the parcels to the post office. Only after that the track number begins to be tracked.

If more than ten days have passed since sending, and the aliexpress package is still not tracked, contact the seller and find out the details of the reasons for the delay, as this clearly indicates problems with the package.

Tracking a parcel with Aliexpress in the Aliexpress interface

In the Logistics Information field (Personal Account -> Order Details), where you see the track number of your shipment, there is a link to the website of the company to which the parcel was sent. There, over time, the statuses of your parcel begin to be displayed (this does not always happen).

Tracking Free Shipping parcels with Aliexpress

As a rule, until the moment you leave Chinese customs, you can track the Free Shipping parcel of Aliexpress on the China Mail website. Follow the link from the order, enter your track in the Item No field, enter the verification code from the picture and see where your package is now.

Also, Free Shipping parcels from Aliexpress can be sent by Singapore Post. For such parcels, the track number ends with SG. These parcels can be tracked on the Singapore Post website:

After the parcels leave Chinese customs (the parcel status is "Departed from China to the country of destination" or "Export"), it can take up to 20, and sometimes up to 40-45 days, before their status changes, and they start tracked in Russia. ALL parcels are delayed during the New Year holidays and in February, when the new year is celebrated in China.

If the parcel was not sent to Russia, you can track its movement in the country of destination on the website of the state mail of your country. In details

Not many buyers know that tracking purchases from China is no less important than choosing a product or paying for it. Therefore, the question arises: how to track a parcel from aliexpress by order number? Often there are difficulties and delays in the delivery process, and therefore it is simply necessary for each buyer to check from time to time what is happening with the postal item.

To track the order, you need to have a tracking number, which the seller indicates in the details of the order after it is sent. Unfortunately, many buyers mistakenly think that it is possible to track a package from Aliexpress using the order number, and not the track number. In fact, the order number and track number are completely different "things" and have different purposes.

• Order number is only a numeric identifier (12345678910111) that is assigned to each new purchase immediately after placing an order. The number is used only inside the marketplace to quickly find a specific purchase on the page "My orders". In addition, if difficulties arise and the buyer contacts the Aliexpress support service, the help department staff can inform the buyer about the status of the refund procedure and other important details by the order number. The order number is especially valuable when the buyer made a purchase without registering on AliExpress, and cannot independently obtain information about the status of the order.
• Track number is a numeric (994678558129) or alphanumeric code (LP00064484936693, RS011896764CN), which is assigned to the parcel only after the order has been sent. Having sent the goods, the seller indicates the track number in the details of a specific order, with the help of which the buyer has the opportunity to track the parcel from Aliexpress. When the parcel arrives at the sorting center, leaves the territory of the country of the sender or lands in the country of the recipient, this will be displayed in the tracking information of the parcel.

Understanding the differences between these two types of identifiers will help avoid misunderstandings and conflicts between the buyer and the seller.

Unfortunately, it is impossible to track the parcel from Aliexpress by the order number, since it is not intended for this purpose.

It is also worth distinguishing the order number from the tracking number because they are also separated in the trading platform system. This can be seen if you open the details of a specific order on Aliexpress.

Track the parcel from Aliexpress by order number

To track the package, you need to copy the tracking number in the pop-up window on the "My Orders" page, when you hover over the "Check Tracking" button. You can also do this by going to the order details. The location of the track number can be seen in the screenshots above.

Next, you need to use any tracking service. Please note that it is useful to use several resources at the same time for tracking. Thus, it will be possible to more accurately determine the current location of the package and other important information.

If your order in your country of residence will be delivered by the state postal service, then it is important to track the package from Aliexpress using the order number on the website of the Russian Post, UkrPoshta or Belpochta ... You can read more about this in the section "Delivery Methods", which describes popular methods of forwarding orders with AliExpress, and the features of their work.

TRACK 17 international service

How to track parcels from Aliexpress with a tracking number?

Everyone who has ever ordered something in an online store has faced the question of where my order is and what is its status. As a rule, when sending an order to Aliexpress, the seller provides the track number of the postal item. According to the Track number, with the help of various postal services, parcels are tracked.

Where can I get information about the location of the parcel?

And so, if you made an order () on Aliexpress and you received a notification that the seller has sent your order, from that moment you can see the status of the shipment. In order to track the parcel from Aliexpress, you need to →, and go to the My orders section.

All information on your current or completed orders is displayed here. On the right side of the table with orders there is a button "Check tracking", that's what we need.
By clicking on this button, a page with information on your shipment opens. Briefly translated:

Seller shipped your order - the seller sent your order, Depart From Original Country - the parcel left the sender's country, Arrived At Destination Country - the parcel arrived in the recipient's country, Delivered - the shipment was delivered to the recipient.

But the information on this page is not always displayed correctly. To do this, the seller on Aliexpress always leaves a track number in the order information to track the parcels. We return to the My orders section, and open detailed information for the selected order.
In the tracking item, the shipment will indicate: which postal service your parcel was sent to, and the track number will be indicated next to it, which is also the tracking number.
Tracking parcels from Aliexpress is done using the track number. In order to get information about the status of a mailing, you can use our , here all information about the movement of the order is provided in Russian.

We also recommend using an international service to track postal items around the world. But it is worth noting that it is the service of the postal service itself, to which the parcel was sent, that can provide more detailed information. To do this, you need to go to the website of the postal service, find the field for entering the track number or go to the appropriate section and insert the number to track the parcel there.

Why is the parcel from Aliexpress not tracked?

Often, when trying to track a parcel from Aliexpress, the postal service does not provide detailed information on the movement of the parcel. This happens for several reasons:

• The order was recently sent, but the information has not yet been updated;
• The shipment arrived at the sorting center in the country of the recipient, sometimes the trail is interrupted further. This may be due to the fact that local postal services do not cooperate with international tracking services. Or, as often happens, after passing through customs, the parcel is assigned a new track number.
• The saddest reason why a parcel is not tracked is its loss.