Panasonic MFP repair KX and DP lasers are usually based on a malfunction of the fuser, drum unit or toner cartridges, since these points are the weakest points of Panasonic office equipment. This manufacturer is famous all over the world for its high-quality telephony. But Panasonic brand multifunctional devices have not gained the same popularity, although you can buy them in almost every home and office equipment store. At the same time, these are reliable and productive devices that combine from 3 to 6 devices. Any printing duplicating equipment can break down, be damaged or give a sudden error, the elimination of which cannot always be eliminated by oneself. Self-repair of the Panasonic MFP is possible only in case of minor problems, for example, if the door does not close tightly, paper jams or toner runs out.

To ensure the most correct functioning of the device will help downloading and installing only original drivers and software for your equipment model, which you can easily download on the Panasonic official website. If this does not solve your question, we turn to acceptable do-it-yourself diagnostics at home or in the office.

Reset Panasonic MFP Error

If your device, after refilling the cartridge, indicated to you error code 17 "Call service" or wrote a message: "Replace the drum" - do not rush to issue a call for a service center master with a departure. Most likely, the drum is in excellent condition, but there is apparently a jumper on the chip contacts. What to do to fix the error? There are 3 options for solving the problem:
Restoring the factory settings of the MFP through the control panel of the device;
Restarting the MFP by simultaneously pressing the "Start" + "Stop" + "OK" buttons when turning on;
Deception of the MFP by installing and removing a jumper. This element can be metal tape or thin wire, which is not necessary to solder. The equipment will note the appearance of a new cartridge and take action to burn out the jumper, and when it fails, it will issue the same error message. After that, you take out the cartridge, remove your jumper and insert it back. The result will not keep you waiting.

Panasonic MFP repair

In a situation where fixing a breakdown with your own hands is impossible and you need to call an engineer, contact the service center immediately. Don't be afraid of the high cost service center diagnostics starts from 600 rubles, and with the departure of the master- 1200 rubles. After an accurate and qualified installation of the problem, it can be easily eliminated. Professionals will not drag out a week, they will offer possible solutions and immediately orient you at prices. Moreover, the repair work will be guaranteed. Only with the involvement of masters can you remain confident for a long time that the multifunctional device is working correctly. Order for Panasonic MFP repair should be based on:
- type and model of the device;
- print format;
- technology and color printing;
- print speed;
- the cause of the breakdown or the result of the diagnosis.

For example, fixing unit repair MFP Panasonic KX MB1500 will cost about 1350 rubles, since the model of the device belongs to A4 black and white laser MFPs with a print speed of up to 18 ppm. A repair of the drum unit MFP Panasonic KX MB2000 RUB will cost about 1550 rubles, because it is a combined printer, scanner and copier for a small A4 office with black and white laser printing up to 24 ppm. Thus, you can independently ask the price before submitting an application for the master of the service center. Following our instructions, determine the necessary data for your equipment and download our price list YauzaOrgService.

Complex performs repair of Panasonic KX-MB2000 with a 2-month warranty. Repair time 1-3 days.

bad print

Black vertical stripes

Vertical stripes along the long side of the sheet indicate most likely a drum unit. And there are two choices here. First, buy a new drum unit. And secondly, to repair the original drum.

Often, repairing the Panasonic KX-MB2000 drum unit is more profitable than buying a new one. There are several reasons. The original one is expensive, and the compatible one can print even worse than the old one. Because they are all made by the Chinese.

For example, a customer purchased a compatible drum unit from NV-print. But when installing it, the lid of the MFP did not close. The client asked us to buy another drum.

We bought another drum unit also NV-print. However, the second block also turned out to be faulty. Toner spilled out of it during operation, because the Chinese do not know how to do it cheaply and efficiently. Either one or the other. In the end, we repaired a new purchased drum unit. In it, the Chinese incorrectly laid the dosing blade.

If the longitudinal stripes on the sheet are black, then the developer roller or photo roller may be the cause.

More specifically, the wear of the rubber coating of the shaft.

The photo shows that the surface of the developing roller has a striped structure.

The same is true for the photo shaft. Streaks appear on the phototube.

Panasonic KX-MB2000 drum repair costs 2500 rubles.

White vertical stripes

Most likely, white vertical streaks appear due to toner getting into the optical unit. To fix the problem, you need to clean the optics.

Service call 3

Service call 3 is overheating of the stove (fixing unit).

Trying to clear the error

MENU # 9000 * 550 and press START or OK

If resetting the error does not help, you need to change the temperature sensor - thermistor. To do this, you need to get the stove.

We start disassembly from above, unscrewing the stove mounts.

Then we disassemble from below.

We take out 2 contacts and remove the cable with the connector. After that, the stove can be removed and the top part removed.

We remove the Teflon shaft, under it is a sensor - thermistor.

We unscrew the fastening screw and remove the thermistor.

We replace with a new one, assemble in the reverse order.

Repair price 2600 rubles.

Panasonic KX-MB2000 call service 6

Service 6 is a high charge voltage problem. Most likely, the problem is in the drum (drum unit). To solve the problem, you need to disassemble the drum, clean it from the toner in the high-voltage part, eliminate possible short circuits (for example, in the corotron).

Panasonic KX-MB2000 paper jam

The Panasonic KX-MB2000 MFP had a paper jam in the middle of the paper path to the oven or in the oven. In fact, the Panasonic KX-MB2000 is a very sophisticated device, it has a built-in diagnostic program for all sensors. According to this program, it was diagnosed that one of the paper sensors behaved incorrectly - instead of triggering on the face, there was a contact bounce, which caused the printer program to crash and stop. It was the bottom paper sensor - the only contact paper sensor in the KX-MB2000, all other sensors are optical.