The area of ​​common areas in mkd. Common areas in an apartment building. Tidying up work

This means that residents have the right to use this property and bear the costs of its maintenance, . About what is included in the common areas in an apartment building, we will tell in the article.

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Concept and composition

What is included in the area of ​​common areas?

Such public spaces related to collective property of residents, listed directly in the Housing Code (art. 36).

These include four types of objects:

  1. The area where the house is located.
  2. Any premises not belonging to apartments: elevator shafts and elevators themselves, stairs and stairwells, corridors, halls, platforms, attics and basements.
  3. Public gyms, game rooms and other cultural and leisure facilities not assigned to private owners, available in elite residential complexes.
  4. Roofing and technical equipment serving for the maintenance of all apartments.

An even more detailed list is given in Government Decree N 491 of 08/13/2006, which defines the rules for maintaining public places.

This document refers to common objects engineering networks, including cold and hot water risers, sewerage system, heating risers, as well as underground parking, built at the expense of apartment owners.

Normative base

Utilities are regulated by a large number of by-laws, which are not easy for a simple tenant to understand.

The most important legal documents on the topic of maintenance of common facilities of an apartment complex are:

  • Housing Code;
  • Government Decree N 491 of August 13, 2006;
  • Government Decree N 290 of April 3, 2013, which defines the minimum list of works and services that a management company must perform to maintain the common facilities of the house in good condition;
  • Decree of the Gosstroy of the Russian Federation of September 27, 2003 N 170;
  • GOST R 51617-2000 "Housing and communal services".

At the level of the code, only the most general legal norms relating to common property rights Houses.

Government Decree N 491 establishes the rules for the provision of services for the maintenance of common facilities in the house. In particular, the types of work that must be performed to maintain these facilities in proper sanitary and technical condition are listed.

It also defines the persons responsible for the performance of these works, with various forms of home management.

The third section talks about ways to pay maintenance costs common objects of the house if there is an HOA in the house and during maintenance.

The Decree of the Gosstroy lists specific standards for the performance of housing maintenance work, such as the frequency of cleaning stairwells.

GOST brings together requirements for the quality of public services, contained in numerous SanPiNs, and gives links to them.

It defines clear quantitative and qualitative indicators for each of the housing and communal services, such as the volume of garbage containers and the frequency of garbage collection, water temperature, etc.

What to do if receipts for payment of tax on a privatized apartment do not arrive? find out right now.

The most important maintenance work common areas in the house are:

  1. Regular cleaning.
  2. Heating in the cold season.
  3. Lighting.

Cleaning

The minimum list of maintenance work for common facilities in the house includes wet and dry cleaning of premises.

Periodicity, with which these works should be carried out, is established in the Decree of the Gosstroy N 170.

In those houses that are equipped with a centralized vacuum cleaning system, dry cleaning and mopping should be done every 5 days, and once a year all surfaces should be washed, including walls, radiators, etc.

Similar norms are enshrined for other houses in paragraph 4.8.14: once every 5 days, windows, batteries and window sills should be swept, 2 times a month - walls, and washing of stairwells should take place at least once a month.

Household cleaning in summer and winter is also regulated by this regulation. For example, in summer, sidewalks must be watered at least 2 times a day, and in winter, during snowfall, snow removal should be completed no later than 6 hours later.

About what measures can be taken if at the entrance irregular or poor cleaning you can learn from this video:

Heating

In the stairwells in winter, the temperature should not be lower than +16 degrees.

This is evidenced by the Decree of the State Construction Committee N 170.

Lighting

Lighting regulations for common areas in the house are fixed in GOST R 51617-2000.

There is a table of illumination for different types of rooms in the house when using fluorescent lamps and incandescent lamps.

The brightest room there should be a vestibule with illumination of 30 lux, illumination of 10 lux should be maintained on the stairs, in wheelchairs, halls near apartments and elevators - 20 lux.

The Decree of the Gosstroy says that it is allowed to use time-delay circuit breakers, but in the hall or on the first floor of the stairs, the light bulb should be on all the time of the dark. If the natural lighting of the entrance is not enough, the light in the lobby near the elevator should be on around the clock.

Content payment rules

Since the owners of the apartments act as owners of the common premises in the house, their maintenance falls on their shoulders.

For the maintenance of common areas tenants pay on the line in the receipts "common house needs". In receipts, invoices are issued for ODN for the following utilities:

Scope of services calculated according to common house counters, and if they are not, then according to the standards based on the area of ​​\u200b\u200ball common rooms in the house.

If there is a common house meter, then the amount consumed by apartments and divide the resulting volume between all apartments.

If one or another meter is not installed in one of the apartments, the volume of consumption is calculated according to the standard, and the amount consumed in excess of the standard is added to the general house volume of consumption.

To determine the share of the general house costs borne by each apartment owner, the total amount is divided by the area of ​​​​all apartments in the house and multiplied by the area of ​​\u200b\u200bthe apartment of each owner. So owners of larger apartments have a higher fee for ONE.

Responsibility for squatting

Common areas in the house should serve all residents, but often one of the neighbors uses them for their personal needs.

Self-occupation of common premises is illegal and often dangerous.

The first place to go when littering the common corridor with the things of one of the neighbors is the HOA or the management company. They will turn to the guilty with order to remedy the violation.

But if the neighbor does not respond to this, you can contact the fire authorities, since paragraph 23 of the Decree of the Government of the Russian Federation No. 390 of 04/25/2012, which establishes the requirements of the fire regime, is violated. For the guilty may come administrative responsibility.

As we can see, common areas are another type of property that belongs to residents of apartment buildings.

In order for them to be comfortable for living and pleasing to the eye, it is necessary that their content be carefully controlled.

Knowing the standards for the maintenance of common areas, can be obtained from the management company to keep them clean and tidy.

You can learn about changes in the procedure for paying for common areas in the video:

In accordance with Part 9.2. Article 156 of the Housing Code of the Russian Federation "The amount of expenses of citizens as part of the payment for the maintenance of residential premises for payment of cold water, hot water, wastewater disposal, electrical energy consumed when fulfilling the minimum list of services and works necessary to ensure the proper maintenance of common property in an apartment building, is determined on the basis of the consumption standards for the relevant types of communal resources for the maintenance of common property in an apartment building, approved by the state authorities of the constituent entities of the Russian Federation ... ".
Therefore, the procedure for applying the areas of common areas for the purposes of calculating the costs of communal resources for the maintenance of common use is determined by the rules for calculating consumption standards for the maintenance of the common property of an apartment building, which are approved by Decree of the Government of the Russian Federation of 05.23.2006 N 306 (hereinafter Rules No. 306).
According to paragraph 7 (1) of Regulation No. 306, "When choosing a unit of measurement for the consumption of communal resources for the purpose of maintaining common property in an apartment building, ... 1 square meter of the total area of ​​\u200b\u200bthe premises that are part of the common property in an apartment building are used."
According to paragraph 9, clause 27 of Appendix 1 to Regulation No. 306, when calculating the norms for the consumption of cold (hot) water for the purpose of maintaining common property by the calculation method "The total area of ​​​​the premises that are part of the common property in an apartment building is determined as the total area of ​​the following premises, that are not part of the apartments of an apartment building and intended to serve more than one room in an apartment building (according to the information specified in the passport of the apartment building): areas of inter-apartment landings, stairs, corridors, vestibules, halls, lobbies, prams, security rooms (concierge) in this apartment building, not owned by individual owners.
In paragraph 37 (formula 34) of Appendix 1 to Regulation No. 306, for the purposes of calculating the standard for the consumption of electrical energy for the purpose of maintaining the common property of an apartment building, no exemptions are provided for from the total area of ​​​​common areas. And, therefore, its size is determined based on all the premises named in paragraphs 1, 2, part 1, article 36 of the LC RF and paragraphs. and clause 2 of the Rules for the maintenance of common property in an apartment building, approved by Decree of the Government of the Russian Federation of August 13, 2006 N 491.
However, it should be noted that in some constituent entities of the Russian Federation, when establishing standards for the consumption of electrical energy for general house needs, the area for which such consumption standards were set was indicated. For example, it was pointed out that the standards for the consumption of electrical energy for general house needs were approved for the area without taking into account attics and basements. Such a procedure for setting consumption standards by a subject of the Russian Federation was contrary to Rules No. 306 and can be challenged in court (for example, Ruling of the Supreme Court of the Russian Federation of December 15, 2016 N 38-APG16-8). Until such a contestation of the regulatory legal act of the constituent entity of the Russian Federation, which establishes the standards for the consumption of electrical energy per ODN per area, excluding attics and basements, is subject to application when calculating the costs of electrical energy when maintaining the common property of an apartment building.

Staircase - common area

Places of common use (definition) are those places that are available for use (visit, stay) by the public.

But restrictions on access to them can be established only if certain hours are set, or on other grounds that do not contradict the established rights and freedoms of an individual or a group of people.

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Residential high-rise building

For a building in which people legally reside (live), places for common use are established according to the design features of the premises (premises) by the state (authorities of the relevant branch of government in this state - in Russia), including various special local governments.

The purpose of establishing such a procedure is to fulfill obligations related to the maintenance of property, control over its proper maintenance, or for the competitive selection of organizations that manage this object.

What exactly is included in the composition of such common areas:

  • For various purposes, located inside an apartment building, but those that are not positioned as structural elements for constructing apartments and their “geometry”, intended for individual use by the owner (owners), intended to serve the house, residents (more than 1 tenant) .
  • Platforms designed for easy passage to housing or exit from the house, stairwells, elevators, elevator shafts.
    Corridor(s), special purpose rooms (e.g. wheelchair rooms and rooms).
  • Attic and techno-operational floors.
  • built-in (for example, located in the basement under the house) or designed as part of the immovable object in question.
  • Equipment that serves more than one occupant or occupants from the same dwelling, as well as service additional areas within the building involved in servicing such equipment.
  • Boiler rooms and other special service areas.
  • Fences (fences) and other structures that act as a fence.
  • Roof(s) of the house.
  • Load-bearing structural elements of a building located in public premises.
  • Objects used for indoor fencing (handrails for public stairs, parapets).
  • Windows and doors of those rooms and premises that serve the purposes of general use.
  • Devices and mechanisms that are designed to meet the needs of residents in warmth, light and other benefits of civilization, located in the house or in its immediate vicinity and each performing its own special function set by the manufacturer. At the same time, a prerequisite for public purpose and use is the maintenance of these mechanisms by more than one tenant.
  • Land and land located directly under the house (on which the house stands), as well as land plots adjacent to the house, the boundaries of which are determined by law, as well as legitimate agreements and other official laws that approve the right of ownership along with the rights to the house. Data on this must be confirmed by relevant documents, extracts from the cadastre (cadastral registration).
  • Transformer booths (transformer substations) that serve this construction site and all related facilities, as well as the maintenance of the residents themselves, and not only in one.
  • Heat points and special devices for heating apartments (as well as their residents), if they are on the balance sheet of this residential apartment building.
  • Playgrounds, sports grounds, which are located on the territory of the house or the territory adjacent to it, which were built for the exploitation of residents (their children).
  • Internal systems for heating or cooling atmospheric air, up to the first stopcock, that is, any switching (switching off) device and pipes leading to public networks, which are already cities, villages, communities, and so on.
  • Metering devices for the consumption of resources (cold, hot water, etc.), which are located on the territory of the house and the adjacent territory.
    Valves, taps, other opening devices on pipes and other communications at home, including wiring from intra-apartment risers, funnels, devices for cleaning them, bends, tees, crosses, adapters (pipe transitions) to the first connection with a riser that is not in common use, as well as all the equipment that is in the described system and is an integral and mandatory part of it.
  • Devices for metering consumed electricity, if metering is carried out for a house or part of a house (entrance), several or rooms, as well as all special shutters and handles related to the system for adjusting and taking readings from these devices. This category also includes cabinets, which are special equipment, without which the normal, safe operation of electrical networks and the supply of electricity to end consumers who are and live in the house are impossible.
  • Engineering revision systems, valves, other kinds of taps, which are designed to regulate the operation of any common use, designed to serve the residents of the house.
    Hoods, their plugs, shut-off valves for heat supply systems, general house, that is, collective devices for accounting for the consumed resource.
  • Systems for removing smoke and other combustion products from apartments resulting from the use of gas stoves, water heaters and other appliances that use any fuel for which they are intended.
  • Intra-house devices for fire and smoke alarms, fire pipelines up to the beginning of individual similar means of protection against fire and prevention of poisoning.
  • Cable television, radio broadcasting systems located on the territory of the house to the border with a personal territory (an apartment, for example), owned by private individuals.

In general, everything that is intended to create comfort for the residents of the house and located on its territory, as well as in adjacent areas, belongs to common areas.

Premises related to common areas


Common areas (TCP definition, according to technical good practice) is consistent with the previous definitions for places for public access and use, which were described in the context of an apartment building.

What does the Tax Code say about such special public spaces?

He defines them as those places and benefits (amenities) for the use of which no payment is taken from the tenant, tenant, tenant, etc.

The premises that are classified as common areas are as follows:

  • Rooms and other types of areas fenced off by walls or not completely fenced off from the rest of the space inside the house, which are not part of the apartments (that is, intended for permanent or temporary residence of people).
  • Premises that are designed to help serve not one person, but several or all (depending on the final destination).
  • The elevator and its shaft.
  • Other premises that are not private property, that is, do not belong to any of the residents of the houses (tenants, etc.)
  • Rooms inside designed for creativity and free to visit, although they may be partially free. For example, only for small residents of this house or cooperative.
  • Premises that are designed to meet the household and socio-cultural needs of residents, but do not belong to anyone on the basis of personal property rights.
  • The same type of area inside or outside the house that is needed for sports.

If any reduction is planned in general, that is, those places that the residents of the apartments have the right to visit, this cannot be done without their consent. When transferring (temporary) to third parties, it is necessary to approve such an action by a meeting of members of the cooperative or an ordinary general house meeting.

In some cases, the territory, namely the land share (plot) on which the mentioned building stands, may be in collective ownership, that is, partially owned by several persons, but not completely.

Therefore, entry, entry into the territory of this site, including non-residential adjacent territories to persons who have a legal right to do so, cannot be prohibited. This applies not only to the owners of houses, apartments, but also to some other categories of people (citizens).

Even in the event of force majeure, for example, with the complete or partial destruction of the house, all owners retain the right (that part of the rights to the property that is confirmed) to the same property during restoration or compensation, as well as to the part of the land on which it was built house, including landscaping elements, if any.

And in case of disputes, the decision must be made by the bailiff, of course, in court.

Public places (definition of SNiP) are defined in the same way as in other official ones that control or describe the composition of the object, adopted at the moment.

Why separate common areas as a separate category


To illustrate the problem of the need to create a separate category for public places, that is, for general use, we can give the following example.

At present, many residents of apartment buildings and other types of buildings, including both the personal space of the owners and common areas, began to receive receipts for electricity, in which new terms (columns) for payments (making payments) were entered.

Previously, there was no line about common areas, namely lighting.

Therefore, all utility payers had a reasonable question: “What are the new items for payment that did not exist before?”

For the consumed electrical energy in those places that are used not by one person or residents of one apartment, but by several at once (or all), the fee, according to the approval of the competent authorities, was also charged earlier.

The only difference is the differentiation of payments, that is, the division of services into lines in a payment order or receipt.

Despite the assurances of managers or authorities, the bill in this period reaches a thousand rubles per month for ordinary light bulbs for the entrance, for example. At the same time, payment for electricity consumed in the apartments themselves does not exceed a hundred or two, which is five to ten times more than the payment for the so-called public light.

According to the latest government regulations, residents of such apartment buildings must switch to another, more advanced payment system in their name. This refers to the conduct of calculations that “would be distributed equally to all tenants or property owners.

Moreover, according to the legislative order of such services, all costs must be borne according to the equity participation or shared ownership of each of the participants in the cooperative or each tenant of an apartment building. The lighting of these places intended for common use includes payment for:

  • Light in the hallway.
  • Lost electricity as a result of imperfect networks and wiring.
  • Power for an intercom or other specialized means of communication designed to simplify access to the apartment, but prevent unauthorized persons from entering inside.
  • A television antenna amplifier that each of the residents of the house uses or can use.
  • Energy used to electrically lock pumps, if such are provided within the reach of residents of the house or tenants.
  • Lighting of attics and basements, if it is provided for by normal practice, that is, it is typical for users of the utilities of this house.

Suppose a collective meter is installed in the house (entrance), taking into account the electricity consumption of the entire building or entrance, respectively. We also assume that there are no individual devices in any of the premises (apartments).

In this case, it is necessary to calculate the total number of kilowatts consumed, then divide it by all owners or equity participants in this collective property. Accounting is based on the number of citizens who are registered in this house as personal owners.

The calculation is made in this case in this order. From the total amount of energy consumed for the entire residential building, the consumption of special individual entities (shops, hairdressers and other establishments owned by private (individual) or legal entities that perform work and use these areas for profit is subtracted.

Further, the resulting value is divided proportionally by all tenants. This means that depending on the area occupied (for example, one-, two- and three-room apartments), different energy costs will be paid.

The calculation will also include the energy that was lost as a result of any failures or "leaks" in the network. In addition, payment options for benefits, which are mandatory for all solvent residents of the building, will also be charged for the use of common areas (corridors, elevators), as noted earlier.

For different categories of houses, in different settlements, fees can be withdrawn in different ways. Tariffs vary depending on the form of ownership, which is enshrined in documents for possession, use and disposal, as well as depending on the changes made by the government and local authorities issued, acts on such changes with a description that caused them.

The new payment scheme for lighting common areas - in the video:

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Recently, the question of the concept of " non-residential premises» in apartment buildings. Often they are confused with the premises that are part of the common property, or with common areas. In this regard, questions about the calculation of the amount of payment for utilities are only added.

So, let's figure out what is non-residential premises and how utility bills should be calculated for them.

According to the "Rules for the provision of public services to owners and users of premises in apartment buildings and residential buildings" (approved by Decree of the Government of the Russian Federation of 05/06/2011 No. 354 (hereinafter referred to as the Rules), non-residential premises in an apartment building are recognized a premise that is not a residential premise (apartment) and the common property of the owners of premises in an apartment building(entrances, basements, elevators, stairwells, attics, etc.).

Conventionally, non-residential premises can be understood as commercial premises (shops, cafes, hairdressers, pharmacies, which are located in the house and, accordingly, are its integral part).

A non-residential premises, as well as a residential one, must have an owner (i.e., an appropriate certificate of registration of ownership must be issued for it).

In addition, the owners of non-residential premises have the same rights and obligations as the owners of residential premises, which means that the calculation of the amount of payment for utilities (including for general house needs) is made for them on a general basis, according to the occupied area , indications of individual metering devices, or by volumes identified by calculation.

In the formulas for calculating the amount of payment for utilities specified in the Rules, such a concept is used as total area of ​​all residential and non-residential premises, i.e. it is the area of ​​the premises that is assigned to the owners or users of the premises that is used. It is important to note, what common areas, which are part of the common property, in this area not included.

Today, the correct determination of the area has become relevant due to the need to equip apartment buildings with common house metering devices, since in those houses where these devices are not available, no matter what area the commercial organizations occupy the ground floors, the calculation is made for apartments according to standards, for non-residential premises, a certain amount of utility services is calculated by the resource supplying organization, taking into account the area of ​​\u200b\u200bthe premises and other parameters.

If a house-wide metering device is nevertheless installed in the house, it is important to take into account all the premises, since if non-residential premises are not taken into account, then these costs will be borne by the owners and tenants of the apartments.

Increasingly, there are cases when premises that are part of common property (basements, plinths, etc.) acquire the status of non-residential premises. In such cases, the procedure for calculating the amount of payment for utilities may take 2 radically opposite forms:

1) if the premises that are part of the common property (basement, basement, etc.) are legally registered as non-residential (i.e., a certificate of registration of ownership has been issued for it), then the calculation will be made as for non-residential premises;

2) if this premises is not registered as non-residential, then this premises will refer to the premises that are part of the common property of an apartment building, and in this case, the payment for utilities consumed in these premises will be distributed to all owners and tenants of residential and non-residential premises of this house, in proportion to the occupied area.

Thus, in those apartment buildings where the premises that are part of the common property of the owners of the premises are used for commercial purposes, as well as there are non-residential premises, it is necessary to know exactly on what basis these premises are occupied, and how the utility bills are calculated for them.

Note to homeowners :

According to subparagraph p) of paragraph 31 of the Rules, it is the responsibility of the utility service provider to provide any consumer, within 3 working days from the date of receipt of an application from him, with written information for the billing periods requested by the consumer on the monthly volumes (quantity) of consumed communal resources according to the readings of collective (common house) appliances accounting (if any), on the total volume (quantity) of the relevant communal resources consumed in residential and non-residential premises in an apartment building, on the volumes (quantity) of communal resources calculated using utility consumption standards, on the volumes (quantity) of communal resources provided for public needs.

Therefore, if any questions arise regarding payment for utilities, consumers of utilities should contact the contractor in a timely manner for appropriate clarifications.

Only consumer control can force performers to conscientiously approach the performance of their duties.

Chief Lawyer of the IA "Small Motherland" V. Shashnov

For any normal person, the sight of dirt causes negative emotions, especially cleanliness directly affects the health of his body.

In their own apartments, people independently keep order, can create cleanliness and comfort at least every day.

At the entrances, cleaning and maintenance is included in, which serves the apartment building.

This requirement is set out in Housing Code in article 36. Below is a detailed description of the rules for maintaining staircases in order.

Definition of concepts and legislative regulation of the issue

The law does not provide for the presence of a cleaner for each separate entrance. She can clean from three to ten objects at once. If the housing and communal services do not provide such specialists at all, then it violates the law.

According to Decree of the Gosstroy of the Russian Federation 170, approved since September 27, 2003, stairwells must be cleaned by employees of the management company. It is also allowed to enter into agreements with contractors. In accordance with Government Decree on Article 290, adopted on April 3, 2013, as well as GOST on housing and communal duties and services, stairwells are cleaned by designated persons. Carrying out professional duties, they are guided by the rules from the listed documents.

Mandatory cleaning in the hallways multi-apartment residential complex is produced in accordance with the legislation of the Government of April 20, 2013. Display graphic arts A similar process is included in the annex to the contractual agreement with the housing authority.

Rules for putting things in order

From Section 36 of the Housing Code it follows that the common property of an apartment building consists of elevators, corridors, platforms, attics, technical floors, stairs, basements and other premises located in this building.

According to Government Decree 290 management company is responsible for performing a minimum number of various actions related to keeping the house clean and providing an acceptable image to each entrance.

In the same paragraph, provisions are made according to which cleaning and wet cleaning produced for the following areas:

  • corridors and vestibules;
  • window sills, elevators, window bars and pits;
  • cabinets and doors to electrical panels;
  • mailboxes and landings.

Cleaning entrances that meets all legal standards is a duty. Consequently, the money contributed by residents for its repair and maintenance is directed to this organization.

Frequency of implementation

According to general specifications GOST of the Russian Federation 51617-2000 about housing and communal services, the cleaner must perform the following work:

Responsible for maintaining cleanliness

In accordance with the Government Decree, it is the responsibility of all public utilities to properly maintain the supporting structures of a residential building, equipment, engineering and technical systems.

From the twenty-third point, one can clearly distinguish actions related to the maintenance of the premises located in an apartment building. These include:

  • implementation of wet and dry cleaning in halls, vestibules, galleries, corridors, cabins and elevator platforms, ramps, stairs;
  • wiping dust that covers window grilles, window sills, stair railings, electric meter cabinets, mailboxes, low-voltage devices, door panels, boxes and handles, door closers;
  • window glass cleaning;
  • removing dirt from protective devices. As a rule, these are metal gratings, cell covers, pits, textile mats.

Conflict situations and methods of their resolution

At the moment, very often residents of apartments are faced with poor quality cleaning in the entrances. Many complain about the poor condition of flights of stairs due to a noticeable layer of dirt or dust on them, debris, cobwebs, surrounding inscriptions, including on the walls. Obviously, these situations arise due to irregular restoring order in the entrances.

Not everyone can silently react to this state of affairs, so they try to defend their own rights. You can be indignant for a long time, hoping for a change for the better, but the most effective way is to contact the housing and communal service or the management organization serving the corresponding residential building. These companies are obliged to give advice on maintaining cleanliness in the premises, because the payment for utilities includes cleaning the entrances belonging to a particular house. Dissatisfied residents should be provided with qualified specialist advice.

Residents have the right to direct written claim in the form, about the dirty state of staircases or entrances. Such a document is drawn up in any form indicating the requirements. Employees of the management company or housing and communal services are required to provide a number of necessary clarifications on the application.

Conflicts may be related to the work of cleaners in the entrances. All complaints about the failure to fulfill their tasks, violation of laws on the maintenance of landings, as well as the absence of an employee at his place of work are submitted to the management of the management company at the place of residence. They, in turn, must take measures in relation to the negligent employee, including for further negligent attitude to their work, he will be removed from his post.

The housing management company must send a special commission, in order to assess how well the work was carried out to maintain cleanliness in the entrances.

If the apartment building maintenance company does not take any action on the complaint received from the owners, then they have every right to send to the following organizations:

  • Federal Service Rospotrebnadzor;
  • prosecutor's office;
  • city ​​and district administration.

Consideration period sent complaints is no more than one month from the date of their receipt. If the application is urgent, the review period is reduced to one or five days.

Thus, maintaining cleanliness in the entrances of buildings with a large number of apartments is a mandatory norm of legislation, approved on April 20, 2013. When concluding a contractual agreement with a management company serving an apartment building, a cleaning procedure must be attached to it. This organization is responsible for the execution of the provision of such a service to the owners of residential premises.

The rules for the provision of cleaning services in apartment buildings by management companies are described in the following video:

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