What are the duties of an Assistant General Manager? Assistant manager - job responsibilities and career prospects

APPROVE:

________________________

[Job title]

________________________

________________________

[Name of company]

________________/[FULL NAME.]/

"____" ____________ 20__

JOB DESCRIPTION

Assistant Director

1. General Provisions

1.1. This job description defines and regulates the powers, functional and job duties, rights and responsibilities of the Assistant Director of [Name of organization in the genitive case] (hereinafter referred to as the Educational Institution).

1.2. The assistant director belongs to the category of managers, is appointed to the position and dismissed from the position in accordance with the procedure established by the current labor legislation by order of [name of the position of the immediate supervisor].

1.3. The Assistant Director reports directly to the [name of the position of the immediate supervisor in the dative case] of the Educational Institution.

1.4. A person with a higher professional education and at least 3 years of work experience in the area of ​​professional activity is appointed to the position of assistant director.

1.5. The Assistant Director must know:

  • laws and other regulatory legal acts of the Russian Federation on education and upbringing;
  • priority directions for the development of the educational system of the Russian Federation;
  • basic information about the development of education in foreign countries, the theory and methods of managing educational systems;
  • local regulations of the institution;
  • fundamentals of civil, administrative, labor, budgetary, economic legislation in the part related to the regulation of the activities of educational institutions and their structural divisions;
  • basics of management, personnel management, project management;
  • local regulations of the educational institution;
  • requirements for work on personal computers, other electronic digital devices;
  • organization of office work;
  • rules on labor protection and fire safety.

1.6. The assistant director in his work is guided by:

  • local acts and organizational and administrative documents of the Educational Institution;
  • internal labor regulations;
  • rules of labor protection and safety, ensuring industrial sanitation and fire protection;
  • this job description.

1.7. During the temporary absence of the assistant director, his duties are assigned to [name of the position of the deputy], who is appointed in accordance with the established procedure, acquires the relevant rights and is responsible for failure to perform or improper performance of the duties assigned to him in connection with the replacement.

2. Job responsibilities

The Assistant Director has the following responsibilities:

2.1. Performs work to ensure the activities of the director.

2.2. Provides support for the interaction of the director with representatives of executive authorities and heads of organizations, his telephone conversations, coordinates the schedule of meetings and representations of the head at various meetings, meetings, conferences and seminars, taking into account his authority, provides him with the necessary information for representation in executive authorities and other organizations .

2.3. Within the limits of the powers granted, he coordinates the work of the structural divisions of the educational institution, manages subordinate performers.

2.4. Conducts business correspondence with organizations.

2.5. Receives the necessary information for the director from the structural divisions of the educational institution, calls on the reception of employees on his behalf.

2.6. Receives and transmits telephone messages, records messages and brings them to the attention of addressees.

2.7. Carries out work on the preparation of meetings and meetings held by the director.

2.8. Conducts office work, receives correspondence addressed to the director, systematizes it and reports to him on the results of the implementation of the decisions made.

2.9. Transfers documents to the structural divisions of the educational institution to specific performers for their use in work or execution and preparation of a response and proposals for their implementation, monitors the timing of the execution of instructions.

2.10. Organizes the reception of visitors, contributes to the prompt consideration of their proposals and requests.

2.11. Represents the director in other organizations within the limits of the granted rights.

In case of official necessity, the assistant director may be involved in the performance of his official duties overtime, in the manner prescribed by the provisions of federal labor legislation.

3. Rights

The assistant director has the right to:

3.1. To give instructions to subordinate employees and services, tasks on a range of issues included in his functional duties.

3.2. To control the fulfillment of production tasks, the timely execution of individual orders and tasks by subordinate services.

3.3. Request and receive the necessary materials and documents related to the issues of its activities, services and divisions subordinate to it.

3.4. Interact with other enterprises, organizations and institutions on production and other issues within its competence.

3.5. Sign and endorse documents within their competence.

3.6. Enjoy other rights established by the Labor Code of the Russian Federation and other legislative acts of the Russian Federation.

4. Responsibility and performance evaluation

4.1. The director's assistant bears administrative, disciplinary and material (and in some cases provided for by the legislation of the Russian Federation - and criminal) responsibility for:

4.1.1. Non-fulfillment or improper fulfillment of official instructions of the immediate supervisor.

4.1.2. Failure to perform or improper performance of their labor functions and assigned tasks.

4.1.3. Unlawful use of the granted official powers, as well as their use for personal purposes.

4.1.4. Inaccurate information about the status of the work entrusted to him.

4.1.5. Failure to take measures to suppress the identified violations of safety regulations, fire and other rules that pose a threat to the activities of the enterprise and its employees.

4.1.6. Failure to enforce labor discipline.

4.2. The assessment of the work of the assistant director is carried out:

4.2.1. The immediate supervisor - regularly, in the course of the daily implementation by the employee of his labor functions.

4.2.2. Attestation Commission of the enterprise - periodically, but at least once every two years based on the documented results of the work for the evaluation period.

4.3. The main criterion for evaluating the work of an assistant director is the quality, completeness and timeliness of his performance of the tasks provided for by this instruction.

5. Working conditions

5.1. The mode of work of the Assistant Director is determined in accordance with the internal labor regulations established in the Educational Institution.

5.2. In connection with the production need, the assistant director is obliged to go on business trips (including local ones).

5.3. To resolve operational issues related to the provision of production activities, an assistant director may be allocated company vehicles.

6. Right to sign

6.1. To ensure his activities, the assistant director is granted the right to sign organizational and administrative documents on issues referred to his competence by this job description.

Familiarized with the instructions ____ / ____________ / "__" _______ 20__

The job description of an assistant manager is created to streamline labor relationships. The document outlines the functional duties, responsibilities, rights of the employee.

The position of "assistant to the head" in different organizations can be called differently: personal assistant to the director, assistant to the head, secretary.

Sample job description for a manager's assistant

I. General provisions

1. An assistant to the head is appointed to the position and dismissed from it by order of the head of the organization.

2. Assistant to the head reports directly to the head of the company.

3. During the absence of the assistant head, his rights and functional duties are transferred to another official, as reported in the order for the organization.

4. A person with a higher education and one year of similar work experience is appointed to the position of assistant manager.

5. The assistant manager is guided in his activities by:

  • the legislation of the Russian Federation;
  • Internal labor regulations, the Charter and other regulatory acts of the company;
  • orders and directives of the management;
  • this job description.

6. The assistant manager must know:

  • the established procedure for handling documents in the organization;
  • rules of business communication and etiquette;
  • the procedure for maintaining reporting documentation;
  • rules for the use of office equipment, means of communication;
  • the basics of working in a text editor, spreadsheets;
  • basics of office work;
  • organizational structure of the company;
  • procedure for concluding and executing contracts.

II. Job Responsibilities of Assistant Manager

The Assistant Manager has the following responsibilities:

1. Planning the working day of the head: development and coordination of the schedule of meetings, visits, calls, receptions and other actions.

2. Personal accompaniment of the head at meetings, receptions, on trips.

3. Technical support for the work of the head: ordering tickets, transport; organization of negotiations, meetings.

4. Keeping minutes and other documents fixing the progress and results of meetings, meetings, negotiations.

5. Bringing to the attention of the employees of the structural divisions of the organization of instructions, orders of the management and control of their execution.

6. Collection of information, preparation and provision of analytical, informational, reference and other reports to the management.

7. Record keeping, receiving correspondence sent to the head.

8. Registration of visitors for a personal appointment with the head, organization of their reception.

9. Acceptance of documents and applications for the signature of the head, their registration, accounting and transfer to the head.

10. Drawing up letters, requests, other documents on behalf of the management.

11. Preparation of meetings, meetings, meetings held by the head. Collection of necessary materials, notification of participants about the time, place of their holding, agenda.

12. Fulfillment of official instructions of the head.

III. Rights

The Assistant Manager has the right to:

1. Receive information in the amount necessary to complete the tasks.

2. Send proposals to management to improve their work and rationalize the company's activities.

3. Send requests to the departments of the organization (on behalf of the head or on a personal initiative) to obtain the documents necessary for the performance of his duties.

4. Require the management of the institution to create the conditions necessary for the performance of its official duties.

5. Make independent decisions within their competence.

6. Have access to confidential information, in the event of a business need.

IV. A responsibility

The Assistant Manager is responsible for:

1. Providing employees of the organization with false information.

2. Improper performance of their official duties.

3. Causing material damage to the organization, the state, its counterparties, employees.

4. Violation of the deadlines for the implementation of tasks.

5. Violation of the provisions of the organization's governing documents, decisions, ordinances.

6. Disclosure of trade secrets, personal data, confidential information.

7. Actions that go beyond his competence.

8. Violation of labor discipline, safety regulations, internal labor regulations, fire protection.

9. Violation of business etiquette, rude treatment of business partners, visitors, employees of the organization.

Type sample

I approve

___________________________________ (Surname, initials)
(name of organization, pre- ________________________
acceptance, etc., its organizational (director or other
legal form) official person, authorized
must approve
nostalgic instruction)

"" ____________ 20__

Job description
assistant director
on the main issues of activity
______________________________________________
(name of organization, enterprise, etc.)

"" ____________ 20__ N__________

This job description has been developed and approved for
on the basis of an employment contract with __________________________________________
(name of the position of the person for whom
______________________________________________________ and in accordance with
this job description has been drawn up)
the provisions of the Labor Code of the Russian Federation and other regulatory
acts regulating labor relations in the Russian Federation.

I. General provisions
1.1. The assistant director belongs to the category of technical
performers, are hired and fired from it by order
enterprise director.
1.2. A person who has
higher vocational education, without presenting requirements for work experience
work, or secondary vocational education and work experience
specialty for at least _________ years.
1.3. The Assistant Director reports directly to the CEO
________________________________________________________________________.
(enterprises, organizations, structural units)
1.4. During the absence of the assistant director (vacation, illness, etc.)
his duties are performed by a deputy appointed in accordance with the
order and bearing full responsibility for the proper execution
the duties assigned to him.
1.5. In his work, the assistant director is guided by:
- normative documents on the issues of the work performed;
- methodological materials related to relevant issues;
- the charter of the enterprise;
- labor regulations;
- orders and orders of the director of the enterprise
(immediate supervisor);
- this job description.
1.6. The Assistant Director must know:
- resolutions, orders, orders and other guidelines
materials and regulatory documents relating to the activities of the enterprise and
office work;
- the structure and management of the enterprise and its divisions;
- organization of office work;
- methods of registration and processing of documents;
- archiving;
- typescript;
- rules for the use of reception and communication devices;
- standards of a unified system of organizational and administrative
documentation;
- rules for printing business letters using standard forms;
- foundations of ethics and aesthetics;
- rules of business communication;
- basics of labor organization and management;
- rules for the operation of computer technology;
- the main provisions of administrative law and legislation
about labor;
- internal labor regulations;
- Rules and norms of labor protection.

II. Functions
The Assistant Director has the following responsibilities:
2.1. Implementation of work on organizational and technical support

2.2. Record keeping, accounting of orders requiring control
for their execution.
2.3. Participation in the development of rationalization measures
workflow.
2.4. Organization of reception of visitors.

III. Job Responsibilities
To perform the functions assigned to him, the assistant director
enterprises must:
3.1. Carry out work on organizational and technical support
administrative and administrative activities of the head of the enterprise.
3.2. Accept incoming for consideration by the head
correspondence, transfer it in accordance with the decision made in
structural divisions or specific performers for use in
the process of working or preparing answers.
3.3. Conduct office work, perform various operations with
the use of computer technology designed to collect, process and
presentation of information in the preparation and decision-making.
3.4. Accept documents and personal statements for signature by the head
enterprises.
3.5. Prepare documents and materials necessary for work
leader.
3.6. Ensure timely review and submission
structural divisions and specific executors of documents,
received for execution, check the correctness of the execution
prepared draft documents submitted to the head for signature,
ensure quality editing.
3.7. Organize telephone conversations with the manager
write down the information received in his absence and bring it to him
information its content, transmit and receive information on
receiving and intercom devices (telefax, telex, etc.), as well as
telephone messages, timely bring to his attention information,
received through communication channels.
3.8. On behalf of the head to write letters, requests, other
documents, prepare responses to the authors of letters.
3.9. Carry out work on the preparation of meetings and meetings,
conducted by the head (collection of necessary materials, notification
participants about the time and place of the event, the agenda, their registration),
take and draw up minutes of meetings and meetings.
3.10. Monitor the performance of employees
issued orders and instructions, as well as compliance with deadlines
fulfillment of instructions and instructions of the head of the enterprise, taken on
control.
3.11. Maintain a control and registration file.
3.12. Provide the workplace of the head with the necessary
organizational equipment, stationery,
create conditions conducive to its effective work.
3.13. Print office materials at the direction of the head,
necessary for its operation, or to enter current information into the data bank.
3.14. Organize the reception of visitors, promote efficiency
consideration of requests and proposals of employees.
3.15. Form cases in accordance with the approved nomenclature,
to ensure their safety and in due time to hand over to the archive.
3.16. Copy documents on a personal copier.
3.17. _____________________________________________________________.

IV. Rights
The assistant director has the right to:
4.1. Get acquainted with the draft decisions of the company's management,
relating to his activities.
4.2. Submit proposals for consideration by management
improvement of the work related to the duties stipulated
this instruction.
4.3. Receive from the heads of structural divisions,
information and documents necessary for the performance of their
official duties.
4.4. Require the management of the enterprise to assist in
performance of their duties and rights.

V. Responsibility
The Assistant Director is responsible for:
5.1. For failure to perform (improper performance) of their official
duties set out in this job description
within the limits determined by the labor legislation of the Russian Federation.
5.2. For those committed in the course of carrying out their activities
offenses - within the limits determined by administrative, criminal and
civil legislation of the Russian Federation.
5.3. For causing material damage - within the limits determined
labor, criminal and civil legislation of the Russian Federation.

The job description was developed in accordance with ________________
(Name,
_____________________________.
document number and date)

Head of structural unit (initials, surname)
personnel service _________________________
(signature)

"" _____________ 20__

AGREED:

Head of the legal department

(initials, surname)
_____________________________
(signature)

"" ________________ 20__

I am familiar with the instruction: (initials, surname)
_________________________
(signature)

Enterprise management is responsible and difficult task, a top manager is obliged to perform many processes - to control the work of subordinates and the implementation of a given plan by the enterprise. It is simply impossible to achieve all these goals without good support, so the second significant person in an enterprise or business is assistant manager, whose duties and powers leave a weighty impression.

Special Features

The manager values ​​intelligent assistants to the same extent as office managers, since this position obliges a person to have not only basic basic skills, but also to possess many human qualities:

  • good taste;
  • developed aesthetic sense;
  • internal readiness;
  • devotion to the interests of the enterprise;
  • sense of tact and upbringing.

At the same time, the assistant manager must combine conflicting traits:

  1. Be able to obey the leader and adapt to the characteristics of his character, but at the same time be able to manage projects, organize employees of various ranks.
  2. In addition, it is important to feel the fine line of responsibility, since doing more than expected means doing the work of a leader, which is not always welcome, and less is leaving your responsibilities for refinement to the boss.

An executive assistant usually works not for a paycheck, but for an idea, and loyalty is the most valuable trait.

Helper Responsibilities

The assistant is charged the following functional responsibilities:

  • control of the working day of the head - meetings, meetings, business trips, lunches;
  • taking care of the chef's workplace - monitoring the cleanliness of the office and maintaining an optimal microclimate in it;
  • control of correspondence, especially incoming documents;
  • answering calls;
  • prevention of stressful situations;
  • conducting initial negotiations;
  • translation;
  • control over the availability of necessary stationery.

This list can be much longer, while the scope of the assistant's powers may depend on the scale of the enterprise or business.

Yes, on small businesses this specialist, in addition to his duties, can be engaged in the economic support of the office, maintaining primary accounting documentation, coordinating the work of drivers, couriers, suppliers.

While on large enterprises the head has two assistants at once - a clerk who is related to working with papers and calls, and an assistant - the organizer of the working day.

Employer requirements for the applicant's professional skills

Requirements for different managers may differ slightly depending on their ideas about the duties of an assistant, in addition, many of them believe that this place is intended for young professionals starting the career ladder.

But an employer with big demands will look for only an experienced specialist in professional and life terms.

The main requirement is the presence of a profile education of a secondary specialized or higher education, the best option is administration and jurisprudence.

In addition, the applicant must:

  • be able to type quickly;
  • work with all office programs;
  • know a foreign language, at least English;
  • avoid spelling, stylistic and punctuation errors in documents;
  • be able to work with non-standard computer programs, which implies the presence of primary programming skills;
  • know everything about office work and generate documents in accordance with regulatory requirements;
  • possess competent formation of thoughts and delivered speech;
  • know the basics of the law.

Personal qualities of an assistant

The applicant for a place in the reception must have certain character traits, which will be useful to him in the performance of the duties of an assistant:

  1. Stress tolerance- it is the assistant who will be the first to take on the displeasure of his superiors or hear the murmur of his subordinates.
  2. Functionality The assistant must be able to perform and control several processes at the same time.
  3. Positivity- such a specialist should always radiate positive, as he often has to communicate with partners and business partners.
  4. Optimism- the assistant is obliged to see the prospect in any troubles and not give up unfinished business.
  5. Ability to learn- the desire for new knowledge and scrupulousness in the study of the work process are required.

In addition, the character of the assistant should complement the characteristic features of the leader, which is very important for harmonious cooperation.

The assistant is the right hand of the manager, his work involves a constant presence with the authorities and the execution of all his instructions, namely:

  1. Control of the document flow of the head, in some cases the management of the secretariat and the maintenance of documentation of the enterprise as a whole.
  2. Control of the boss's working day - a reminder of meetings, meetings, presentations and other important events.
  3. Managing external correspondence of the employer.
  4. Reception of incoming calls.
  5. Providing the manager with all the required information.

Entry in the workbook

Entering information into the labor must be done within 5 days from the moment of signing the contract and the beginning of the performance of duties.

An entry is made on the basis of the order of the head on the employment of a specialist.

fit in following data:

  • sequence number of the record;
  • date of admission of a specialist;
  • the name of the enterprise is indicated in the section "Information about the work", here the following proposal is formed: "The employee was hired as an assistant to the head";
  • the basis is an order from such and such a date indicating its number.

In the same way, data on dismissal are indicated in the labor and, while the employee must familiarize himself with the record under painting.

This video is about who is a personal assistant to the head.

Rights and responsibilities of an assistant

The person holding this position has the right to:

  • sign documents on behalf of the head, if it is provided for by the employment contract;
  • request documents to obtain the necessary information related to its activities and duties;
  • make inquiries to the relevant structures and organizations to obtain working documents;
  • require management to provide him with appropriate conditions for the quality performance of duties.

The assistant is responsible for poor-quality performance of duties and negligent execution of instructions. If he has committed offenses, he can bear administrative, criminal and civil liability.

He is liable in accordance with the Labor Code of the Russian Federation and the Civil Code of the Russian Federation in case of material damage.

Job Description Sample

The job description is obligatory local act at each enterprise, it contains the duties of a specialist.

The document contains:

  • job title;
  • general provisions, which contain the requirements for education and work experience;
  • official duties;
  • additional actions of the assistant - relationships;
  • rights and responsibilities;
  • options for resolving labor disputes;
  • mode of work and rest;
  • processing compensation.

The job description at the enterprise is usually compiled by a personnel officer together with a lawyer, the head is obliged to approve it.

The employee must familiarize himself with it and put a signature to confirm this fact.

The assistant manager has a standard work schedule of 8 hours according to the employment agreement.

But in fact, you have to be constantly in touch and depend on the daily schedule of the head, which is strange and inappropriate for a university graduate.

An experienced specialist will not be so categorical, since situations can occur in any position that require extracurricular work.

Information in the resume of the applicant

Start writing a resume for this position after studying the duties and characteristics of the assistant.

The resume for the position consists of the following items:

  1. Name of the applicant.
  2. Marital status - this item is of great importance, on the one hand, a family person is more responsible, but on the other hand, private business trips and an irregular work schedule can be the reason for breaking the idyll in the family.
  3. Education - it is necessary to indicate all completed educational institutions, if the education is incomplete, this is emphasized. Indicate all courses that improve qualifications, clarify knowledge of foreign languages.
  4. Work experience - if available, it is necessary to make a detailed description, but if not, you should indicate your readiness to diligently fulfill your duties, you can describe achievements in the process of practice, even bring a description from the place of its passage or from the educational institution.
  5. Additional information - here you can indicate your achievements in olympiads, competitions, describe your organizational skills, what skills besides professional ones are still present, for example, driving a car.
  6. Contact information - address, contact phone number, email address, a link to a page on social networks should not be left.
  7. Photo - this issue must be taken with responsibility, since the photo should be in a discreet business style, a picture in a dressing gown is unacceptable, but at the same time, the appearance should radiate friendliness and evoke goodwill.

What heights can be achieved in this position

The assistant position is great start for a graduate of an educational institution, it provides an opportunity to expand their horizons and put into practice the acquired knowledge.

As an assistant, you can get invaluable experience, both professional and life, but it is not always possible to achieve career growth.

Occupying such a place, and performing his duties perfectly, a specialist can stay in it for a long time, since managers are not always ready to let go of valuable personnel. In this case, you can expect good pay, bonuses and other benefits, but not career advancement.

If a young specialist came to the position of assistant to the head of the department, then there are more chances to get into the reception room of the general director, and this is already moving up.

Conclusion

Working as the right hand of a manager is the best option for people who are obsessed with it and consider it their vocation to be an assistant, because it is a great prospect to have a stable and high salary, as well as gain experience and see many countries.

How to successfully build a career as an assistant manager? The answer to the question is in the video.

"Dairy"

products"

JOB DESCRIPTION APPROVE

21.05.2009 _ № _7__ CEO

(date) (number) (head position)

Pushkov

Moscow (signature) (signature transcript)

21.05.2009

Assistant Manager

1. GENERAL PROVISIONS

1.1. The assistant manager belongs to the category of specialists.

1.2. An assistant to the head is appointed to a position for organizational and technical support of the administrative and administrative activities of the head, record keeping and organizing the reception of visitors.

1.3. The decision on the appointment to the position of the assistant to the head and on dismissal is made by the general director.

1.4. A person with a higher education and at least two years of experience as a head of a company is appointed to the position of an assistant to the head.

1.5. The assistant manager in his work is guided by:

- legislative and regulatory legal acts on the organization of office work;

- the charter of the organization, local regulations, regulatory and administrative documents issued by the head of the organization;

1.6. The assistant manager must know:

- resolutions, orders, orders and regulatory documents relating to the activities of the organization and record keeping;

- the structure and leadership of the organization;

- organization of office work;

- methods of registration and processing of documents;

- archiving;

– standards of the unified system of organizational and administrative documentation;

- rules for printing business letters using standard forms;

2.13. Organizes the reception of visitors, facilitates the consideration of requests and proposals of employees.

2.14. Forms cases in accordance with the approved nomenclature, ensures their safety and submits them to the archive within the established time limits.

The Assistant Manager has the right to:

3.1. Submit proposals for the improvement of the work related to the duties provided for in this instruction for consideration by the head of the enterprise.

3.2. To get acquainted with the documents defining his rights and obligations in his position.

3.3. Receive from the heads of structural divisions, specialists information and documents necessary for the performance of their duties.

3.4. Require management to assist in the performance of their duties and rights.

4. RESPONSIBILITY

The Assistant Manager is responsible for:

4.1. For improper performance or non-performance of their official duties provided for by this job description, to the extent determined by the current labor legislation of the Russian Federation.

4.2. For violations committed in the course of carrying out their activities, within the limits determined by the current administrative, criminal and civil legislation of the Russian Federation.

4.3. For causing material damage within the limits determined by the current labor and civil legislation of the Russian Federation.

The job description was developed in accordance with the order of the General Director dated April 1, 2009 No. 15.

Head of Human Resources______ Kurochkina _

(head of personnel service) (signature) (signature transcript )

21.05.2009

With this job description

familiarized. I received one copy and

obligated to keep at work

chestnut

(signature) (signature transcript)

21.05.2009

Head of legal department Shvetsova _

(head, approving document) (signature) (signature transcript)

21.05.2009

____________________________ __________ ________________

(official of the legal service) (signature) (signature transcript)